Policies

General Education Policies for Students

Mission Statement of Valuation Education

Our mission is to provide valuation professionals with continuing education – both in person and online – about legal, regulatory and risk issues. We strive to offer education that is interesting, useful and affordable. We are affiliated with LIA Administrators & Insurance Services, which provides professional liability insurance to more than 15,000 valuation professionals and firms. Our educational offerings are designed by LIA’s general counsel Peter Christensen and based on real world claims and situations. 

Continuing Education Approvals  

You are welcome to take our courses regardless of whether you are seeking continuing education credit hours. However, if you are seeking official education credit, please be sure that credit is currently available in your state(s) of licensure for the course you wish to take.  This information will be displayed in the Course Orientation for each course. 

Instructor

Our courses are taught by attorney Peter Christensen. Peter maintains a legal practice focused on assisting clients with legal and regulatory matters concerning real estate valuation and litigation. His clients include appraisers and valuation firms, as well as technology companies and investors. He also serves as the general counsel of LIA Administrators & Insurance Services, which provides professional liability insurance to more than 15,000 individual real estate appraisers and firms.   

Learning Method in Courses 

Our courses use a mastery-based learning method which divides the course content into chapters or segments. Students show mastery of the content by successfully completing short quizzes after each chapter or segment. Students are given automated feedback for incorrect quiz responses before they move on to the next learning content. 

Contact Information

Please contact us if you have course content or technical questions. Our office is open Monday through Friday (except regular holidays) from 8:30 a.m. to 4:30 p.m. Pacific Time. If you call or email, we will respond as quickly as we can, and our objective is to respond to all inquiries no later than the end of the next business day.  

Questions about content or access:
Peter Christensen
peter@valuationeducation.com
800-334-0652

Technical questions:
Brad Zolmke
brad@valuationeducation.com
800-334-0652

Technical Requirements for Accessing Our Courses

Our courses are accessed in a cloud-based learning platform. A student needs a desktop or laptop computer with one of the up-to-date internet browsers listed below and needs internet access supplied by cable modem, DSL, T-1 or a similar connection with sufficient speed to view YouTube-type videos. A student may access the course at any time of day.

The learning platform supports the following internet browsers:

  • Google Chrome – latest two versions
  • Mozilla Firefox – latest two versions
  • Apple Safari – latest version
  • Microsoft Internet Explorer – 9 and higher (for optimal Internet Explorer experience, please use the latest version of Edge, if possible)

Other and older browsers can still be used, but some features may not look or work as intended. We recommend that you use a current version of one of the above browsers.

Accessibility – Americans with Disabilities Act

We want students to have access to our courses regardless of disability and we will make reasonable accommodations to assist students with disabilities in taking the course. Students with visual impairments may enlarge the viewed content and/or listen to the audio in the videotaped segments of the course and may use a reader or assistant for the purpose of completing the quizzes, or call us for assistance. Students with hearing impairments may follow the video segment presentations by using the written course transcript available to students in the learning platform. It contains a complete text of the video segments. Please contact us if there are further ways that we can accommodate a disability.

Registration Instructions               

Enrolling in this course begins on www.valuationeducation.com, our home website.

  1. On www.valuationeducation.com, you’ll find our available courses under the “Course” heading.
  2. Choose the course you want to enroll in and then click on the “Buy Course” button.
  3. Unless you are already registered in the system from a prior visit, enter the requested registration information – it’s important to use your real name when registering, so that we can give you proper education credit.
  4. When registering, you will also choose and ID (your email) and a password.
  5. Pay the course fee by Visa or Mastercard.
  6. After registering and paying the fee, go to our learning platform by clicking on the “Log In or Register” button in the upper right corner.
  7. Use your ID and password to log in.
  8. You will see the course you are registered for by clicking on the “My Learning” tab on the left slide.
  9. You may now log in and out of your course anytime. 
  10. You can return to the course by returning to our home page www.valuationeducation.com and clicking on the “Log In or Register” button in the right upper corner.
  11. Registration and access to the course is available at any time of day.

General Course Policies

  1. Course Fee. The course fee charged for enrollment in each course is shown in the course catalog at www.valuationeducation.com. That is the only fee charged for the course, and there are no other materials that must be purchased to take any course or receive credit.
  2. Time for Completion. Students have 90 days after registration to complete the course at their own pace before their online access expires. However, if students need more time for any reason (including illness), they may email the instructor. When requested, we will extend the time to complete the course by an additional 90 days.
  3. Refunds. Students may obtain a full refund of the course fee for any reason during the initial 90-day access period, if they have not completed the course beyond the chapter 1 quiz. Refunds will be issued by check within 30 days of a proper request. Students found to be cheating or committing fraud in the course are not eligible for any refunds.
  4. Attestation of Student Identity. When logging into a course and at the time of completion, students are required to attest to their identity and that they personally have completed all elements of the course. 
  5. Cheating or Fraud. Any cheating or fraud with respect to student identity or other aspects of a course will be reported to applicable state appraiser licensing and certifying agencies. Such students will not receive course credit or a refund.
  6. Course Evaluation. At the end of each course, there is an online evaluation form. A course is not considered complete until the course evaluation has been completed.
  7. Completion of Entire Course Required for Credit. Students must complete the entire course to receive education credit. There is no partial credit.
  8. Student Assistance. Students are encouraged to seek help from the instructor when necessary to improve their learning. Contact information is provided to students in this orientation and in the learning platform.

Non-Discrimination and Equal Opportunity Policy

Valuation Education does not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of its activities or operations. We are committed to providing an inclusive and welcoming environment for all students and staff.